Privacy Policy

Effective Date: 12.06.2026

At Shine Al Furqan, we respect your privacy and are committed to protecting the personal information of our students, parents, guardians, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, when you contact us, or enroll in our online Quran learning services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Introduction

We at Shine Al-Furqan provide online Quran education, including Basic Quran reading, Tajweed intermediate or mastery level classes, Quran memorisation (selected Surah or complete Quran), Islamic studies, Arabic learning and related programs through online platforms.

To provide a safe, personalised, and effective learning experience, we may collect certain information from students and their parents/guardians. We only collect information that is necessary for providing our educational services and improving our communication with you. Our services may be accessed from different countries. By using our website and services, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information when you register, contact us, or use our services:

Name

We collect your name to identify students, their parents/guardians, and users communicating with Shine Al-Furqan.

Email Address

Your email address may be collected for:

Course registration
Sending class details and updates
Responding to enquiries
Sharing important service-related information

Phone Number

We collect your phone number to:

Communicate regarding classes
Confirm registrations
Provide instant support
Share important announcements through approved communication methods

Student Information

For students who join our Quran classes, we may collect necessary information such as:

Student name
Age or date of birth (where required)
Learning level
Quran reading background
Preferred class timings
Course preferences

Student information is accessible only to authorized teachers and administrative staff who require access to provide educational services. This helps our teachers plan and provide suitable lessons according to each student's needs.

Parent/Guardian Information (For Children)

When children enroll, we may collect parent or guardian details, including:

Parent/guardian name
Contact details
Relationship with the student

This allows us to communicate responsibly and maintain a safe learning environment for minors.

How We Use Your Information

The information we collect may be used for:

Creating and managing student accounts
Scheduling Quran classes
Connecting students with teachers
Providing personalised learning support
Responding to questions and requests
Improving our teaching services
Sending updates about classes, courses, or changes
Maintaining records for administrative purposes
Ensuring website security and preventing misuse

Please rest assured that we do not sell, rent, or trade your personal information to third parties.

WhatsApp & Contact Form Data

If you contact Shine Al-Furqan through WhatsApp, website forms, email, or other communication channels, we may receive the information you provide, including your name, phone number, and message details.

This information is used only to:

Reply to your enquiry
Provide course information
Assist with registration
Support your learning experience

We recommend that you avoid sharing unnecessary personal or sensitive information through public or unsecured communication channels which may result in identity theft.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience. By continuing to use our website, you consent to the use of cookies as described in this policy.

Cookies help us:

Remember user preferences
Understand website usage
Improve website performance
Provide a smoother user experience

You may disable cookies through your browser settings; however, some website features may not work properly if you do so.

Google Analytics

We may use Google Analytics to understand how visitors use our website.

Google Analytics may collect information such as:

Pages visited
Time spent on the website
Device and browser information
General location information

This data helps us improve our website performance and provide better services. Google processes this information according to its own privacy policies.

Meta/Facebook Pixel (If Used)

If Shine Al-Furqan uses Meta/Facebook Pixel or similar advertising tools, these technologies may collect information about website interactions to:

Measure advertising performance
Understand visitor behaviour
Improve our promotional campaigns

These tools may use cookies or similar technologies according to their own privacy practices.

Legal Basis for Processing

We process personal information based on:

Your consent
Performance of educational services
Legitimate business interests
Compliance with legal obligations

Payment Information (If Collecting Fees Online)

If online payments are available, payment processing is handled by secure third-party providers. Shine Al-Furqan does not store complete debit or credit card information.

Payment service providers may collect information required to process transactions, such as:

Payment confirmation details
Transaction references
Billing information (where required)

Third-Party Services

To provide online Quran classes, we may use trusted third-party platforms, including:

Zoom: Online classes may be conducted through Zoom. Your account details or meeting information may be processed according to Zoom’s privacy practices.
Google Meet: Some classes or meetings may take place through Google Meet. Google’s services may process certain technical information required for online communication.
WhatsApp: WhatsApp may be used for communication, class reminders, and support.
Payment Gateways: Payment providers may process transaction-related information securely for fee collection.

We encourage users to review the privacy policies of these third-party services.

Class Recordings

Certain classes may be recorded for educational, quality assurance, training, or student review purposes. Any recordings will be handled securely and used only for legitimate educational purposes. Prior information will be provided in that case.

Children's Privacy

Shine Al-Furqan values the safety and privacy of children.

We may collect information about children only when provided by a parent or legal guardian for educational purposes.

We do not collect children's personal information without appropriate parental consent or guardian involvement.

Parents or guardians may contact us to:

Review their child's information
Request corrections
Request deletion where applicable

Marketing Communications

With your consent, we may send information about courses, orientations, educational programs, and updates through email, WhatsApp, SMS, or other communication channels.

You may opt out of promotional communications at any time.

Data Security

We take reasonable technical and organisational steps to protect your personal information from:

Unauthorised access
Loss
Misuse
Unwanted disclosure

While we work to protect your information, no online system can guarantee complete security.

User Rights Regarding Personal Information

Depending on applicable laws, you may have rights regarding your personal information, including:

Requesting access to your information
Asking for corrections
Requesting deletion of certain data
Withdrawing consent for certain uses
Restrict processing
Asking questions about how your data is handled
Lodge a complaint with a relevant data protection authority

To exercise these rights, please contact us using the details below.

Data Retention

We keep personal information only as long as necessary to:

Provide Quran learning services
Maintain educational records
Meet legal or administrative requirements
Resolve disputes or support requests

When information is no longer needed, we may securely delete or anonymise it.

Data Breach Notification

In the unlikely event of a data security incident, Shine Al-Furqan will take reasonable steps to investigate the issue and notify affected individuals where required by applicable law.

Changes to This Privacy Policy

Shine Al-Furqan may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updates will be posted on this page with a revised effective date.

We encourage users to review this policy periodically.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please feel free to contact us:

Shine Al-Furqan
Website: https://shinealfurqan.com/
Email: info@shinealfurqan.com
Phone/WhatsApp: 7448533101

We will make reasonable efforts to respond to your privacy-related enquiries.